Introduction
Welcome to the Neuro Énergie Academy website. Use of this site and the services therein
offered is governed by these General Conditions of Use (CGU). We invite you to
read carefully before using our services.
Acceptance of the General Conditions
By accessing our website or using our services, you acknowledge having read, understood and accepted these T&Cs. If you do not agree to these Terms, please do not use our services.
Services Offered
Neuro Énergie Academy offers a range of services, including psychotherapy sessions, NEI coaching training, online consultations, as well as training services for students. You will find specific details about each service on our website.
Access to the Services
Some services require prior registration or certification. The Institute reserves the right to refuse access to its services to any user who does not meet the defined eligibility criteria.
Online Appointments and Teleconsultation
Our users have the ability to make appointments online for consultations with our affiliated therapists. Teleconsultations are also available subject to availability. Users must respect agreed schedules and advance payment terms.
Payment
The fees for our services are clearly indicated on our website. Payments must be made before the service is provided. Cancellation fees may apply according to our current policy. If canceled less than 24 hours before the appointment, a cancellation fee will be charged.
Parental Consent for Minors
Access to services for minors is subject to obtaining parental consent. Parents must provide written consent or be present during consultations for minors.
Data Protection and Professional Confidentiality
The protection of personal data is guaranteed by professional secrecy. All information provided by users is treated confidentially and will not be disclosed without their explicit consent, except in cases provided for by law.
Exclusion of warranty and limitation of liability
Our therapists
Although we hope that the therapist services will be beneficial to you, you understand, agree and acknowledge that they may not be the appropriate solution to everyone’s needs and that they may not be appropriate for each particular situation and/or replace certain mental health needs that may require in-person therapy services, such as active withdrawal from certain substances or anorexia nervosa.
Certification and Continuing Education
All therapists affiliated with Neuro Énergie Academy are approved, certified and approved by our authorities and our expertise in know-how. They hold a competency label. In addition, they are subject to ongoing monitoring through periodic training in order to provide better quality customer care.
Copyright and intellectual property
The entire content of this website (the Material) is protected by Copyright Law.
The content and all other works contained in this site are the property of Neuro Énergie Academy which holds the exclusive intellectual property rights. They can take different forms including: images, texts, documents, videos and audio, presentations, graphic creations and any other content appearing on this site.
Thus, anyone who wishes to reproduce, store, download, adapt, publish, translate or represent in public, on any medium and by any process whatsoever, sounds, text, images, videos, or communicate any document by telecommunication, data or other content emanating from this online training, must obtain prior authorization from Neuro Énergie Academy . However, you may, without further written authorization, consult and print the textual material referred to on the site for your personal use and for non-commercial purposes, provided that you reproduce the copyright notice by sending a request in writing or by any means of communication
Cookies and other tracking technologies
Neuro Energy Academy . uses cookies only to allow you to use our site without re-entering your username and password. Cookies are small data files stored on your hard drive or device memory. You can ask your browser, by modifying its options, to stop accepting cookies. If you do not accept cookies, you will simply have to log in again each time the page loads.
Confidentiality policy and respect for private life
When you register for training, you authorize Neuro Énergie Academy to create a file which may contain certain personal information within the meaning of current legislation. This information includes: your email address, your first and last name. This information will be treated strictly confidentially and will not be disclosed or sold to any other person or institution. At any time, you can ask Neuro Énergie Academy to erase your personal information from its databases. However, this deletion will cause you to lose access to your account because we need your email address to identify you.
Your name and an email address through which Neuro Énergie Academy can communicate with you constitute personal information that you must provide. Failure to provide this mandatory information makes it impossible to process the online training registration.
If you wish to correct or modify any personal information contained in your file or if you wish to request access to the personal information that Neuro Énergie Academy holds about you, you can contact an administrator at the following email address: contact@Neuro Énergie Academy .com
Creating a user account on the Neuro Énergie Academy site requires a name and an email address. When you create a user account, you agree:
- Not to disclose your password;
- Not to attempt to use the user account of another participant;
- Not to falsify your identity on the Neuro Énergie Academy site ;
- Do not access this online training site using multiple user accounts.
- In the General Conditions of Use (CGU), in the event of disagreement or conflict, it is generally necessary to specify the dispute resolution steps. Here is a proposal including the common options:
- In case of conflict:
In the event of disagreement or conflict between the parties regarding the interpretation or execution of these General Conditions of Use, the parties agree to use the following steps to resolve their dispute:
- Conciliation: The parties will endeavor to resolve their dispute informally and amicably through conciliation.
- Mediation: If conciliation fails to resolve the dispute, then the parties may decide to resort to mediation, a process in which a neutral mediator attempts to facilitate an agreement between the parties.
- Arbitration: If mediation does not result in a satisfactory resolution of the dispute, the parties agree to submit the dispute to binding arbitration in accordance with the arbitration rules in effect at the time of the dispute.
- Litigation: As a last resort, if none of the above steps resolves the dispute, the parties reserve the right to resort to the competent courts. Commercial disputes can be handled in small claims court. However, it also depends on the amount involved and the specific nature of the dispute. For more complex cases or larger amounts, ordinary civil courts could have jurisdiction. It is recommended that you consult an attorney for legal advice specific to your situation.
